Free live webinar
Customer education strategies for 2025
January 28th
10 AM PT | 1:00 PM ET | 6:00 PM UK
Customer Education Strategies for 2025: Tools, Trends, and Tactics to Succeed
60
Apple
Google
Outlook
Outlook.comReady to transform your customer education program into a growth engine?
This session will provide actionable insights and strategies to help you build impactful customer education programs that drive retention, growth, and business success.
What we’ll cover:
How AI and industry trends are reshaping customer education.
Using education to enhance customer retention and growth.
Adapting to the evolving role of customer education within Digital Customer Success.
Strategies for scaling customer education initiatives effectively.
Tips and best practices to maximize the value of your programs.
How AI and industry trends are reshaping customer education.
Using education to enhance customer retention and growth.
Adapting to the evolving role of customer education within Digital Customer Success.
Strategies for scaling customer education initiatives effectively.
Tips and best practices to maximize the value of your programs.
Meet your hosts
Panos Siozos, PhD
Co-Founder & CEO @ LearnWorlds
Panos has a Ph.D. in Educational Technology and extensive work experience as a software engineer, e-learning researcher, and science educator. Before following the startup route, he worked in the European Parliament as a policy adviser for research and innovation.
Under his leadership, LearnWorlds raised $32M from Insight Partners and evolved into a high-growth scaleup with over 150 employees and more than 10,000 customers worldwide.
Dave Derington
Co-Founder @ CEDLab, Sr Manager, Learning Solutions & Programs @ Atlassian
Dave Derington is a leading expert in customer education, with extensive experience designing and scaling impactful programs for SaaS companies. As co-founder of CELab, he has helped organizations leverage education as a strategic growth tool.
In his role at Atlassian, Dave focuses on reimagining education strategies, incorporating AI, and driving measurable outcomes to align learning initiatives with business goals.