Customer Education
Key Benefits of Customer Education: Why It’s Essential for Business Success
Customer education has quickly moved from a business bonus to a business essential. In fact, organizations spend approximately 174.3% more annually (about $1.1 million on average in 2024)…
Customer Education
What is Customer Education: A Comprehensive Guide for Businesses
Imagine your customers are so confident in the value of your product that switching to a competitor isn’t even an option. Not only do they have the know-how…
Customer Education
How to Build a Customer Education Program From Start to Finish
When it comes to attracting, engaging, and retaining customers, customer education stands out as one of the most effective and long-term solutions. By integrating a customer education program…
Customer Education
Customer Education: 7 Top KPIs to Measure Success
Most products have a learning curve, especially SaaS products that can be relatively complex and hard to set up. Unless you help your customers discover the full capabilities…
Customer Education
10 Best Customer Education Platforms for 2025
Customer education should be part of every customer success and marketing strategy. Being a rather broad term, customer education can refer to offering educational resources to attract and…
Customer Education
How to Measure Customer Training ROI: 15 KPIs to Keep an Eye on
Return on investment (ROI) is a major concern for any business, especially when they invest significant resources. When it comes to customer training programs, the investment can be…
Customer Education
20 Leading Customer Training Tools (& Why an LMS is The Best Option)
Customers need to feel empowered when using a product. In fact, 40% of consumers prefer self-service options over contacting support, which makes perfect sense – having customers constantly…
Customer Education
AI-Powered Tactics for Customer Education (Webinar Insights)
Recently, we held an insightful webinar on using AI for customer education with an emphasis on content creation – and not only. LearnWorlds CPO and co-founder George Palegeorgiou,…
Customer Education
Maximize The Business Impact of Customer Education (Webinar Insights)
In a recent webinar, we had the pleasure of hosting Vicky Kennedy, CEO of Echtus and an expert in customer education, alongside Panos Siozos, CEO of LearnWorlds. They…
Customer Education
Key Customer Education Statistics You Need to Know
As a business owner and marketer, I can't thrive without putting customer education first. Customer education is the process of equipping potential buyers with the necessary knowledge and…
Customer Education
7 Effective Customer Education Examples & Best Practices for 2025
Customer education helps your customers better understand how to use your product or service, and it can be remarkably effective. A study commissioned by Adobe showed that of…