Customer Education
How to Build Your Customer Education Strategy
The importance of customer education for a business cannot be overstated. As products and services become more complex, customers need support and guidance to explore their full capabilities…
Customer Education
How to See a Positive ROI from Customer Education
Customer education has gained significant momentum over the past few years. What was once a task delegated to account managers or customer service representatives is now a formal…
Customer Education
11 Benefits of Customer Training That Drive Business Growth
A recent Salesforce report reveals that “80% of customers say the experience a company provides is as important as its products and services.” Consistency, efficiency, and a human…
Customer Education
11 Best Customer Learning Management Systems in 2025
Ever thought about the impact of well-trained customers on your business? In today's competitive business landscape, businesses of all sizes need to deploy customer training as a way…
Customer Education
How Can You Improve Customer Education? 5 Common Mistakes & How to Avoid Them
Implementing a customer education program is challenging. And as we’ll discuss, these challenges might appear before the implementation phase. Or, despite your best efforts, things might not go…
Customer Education
6 Successful Customer Training Examples That Will Inspire You
The effort to meet customer needs never stops. A positive customer experience spans from the moment a customer first hears about your brand to the end of the…
Customer Education
Top 12 Customer Training Software in 2025
Offering customer education helps customers discover and master your product’s features. Not only that – a customer education program gives your sales team one more argument to close…
Customer Education
10 Warning Signs You Need a Customer Education Program ASAP
Most businesses offer some level of employee training, whether it’s formal and well-structured or on-the-job training that happens spontaneously. But did you know that, in many cases, you…
Customer Education
Customer Training Best Practices: 7 Practical Tips for Optimal Results
Customer training benefits not only your customers but also your business..Empowering customers to fully utilize your product significantly boosts their loyalty to your brand, positively impacting your business.…
Customer Education
What Is Customer Training? Definition, Benefits, And A Quick How-To Guide
Customer training is a hot topic among businesses, especially those offering SaaS or complex products. Also referred to as customer education, this type of training focuses on customers…
Customer Education
7 Customer Onboarding Challenges and How an LMS Can Beat Them
The customer journey doesn’t stop when a sale is closed. On the contrary, the after-purchase stage is decisive in engaging customers and turning them into brand advocates. Once…