Customer Education
How to Create a Comprehensive Extended Enterprise Training Program for MedTech that Delivers Results
The med tech industry is a highly lucrative field that heavily relies on innovation, brand reputation, and stringent safety regulations and quality standards that are subject to frequent…
Customer Education
Your 2025 Guide to Effectively Selling Corporate Training Programs
In today's fast-paced business environment, companies are constantly seeking ways to improve the performance and well-being of their employees, assist in the onboarding of new employees, enrich their…
Customer Education
7 Revenue-Generating Business Models in the Knowledge Economy
This year’s Worlds of Learning Summit started with a powerful talk by Panos Siozos, co-founder & CEO of LearnWorlds. In his talk, Panos discussed the knowledge economy and…
Customer Education
6 Benefits of Patient Education & How to Educate Patients
Did you know that 1 out of 2 patients walks out of their doctor’s office without knowing what they’re supposed to do after? Medical jargon, an overload of…
Customer Education
Bite-Sized Courses: Unlock The Door to Effective Customer Training
All business owners would agree that customer retention is key to surviving and moving forward, especially in highly competitive markets like SaaS. To retain their clients, they spend…
Customer Education
What is User Onboarding? Definition, Examples & Benefits
Before becoming a user that sticks to your product, any individual has to understand how to use it and why they want to use it in the first…
Customer Education
Why Customer Satisfaction Should Be a Top Priority for Your Business
Are you putting enough focus on customer satisfaction in your business? If not, it is time to do so! Besides, you already know this - it's all about…
Customer Education
How To Boost Your Customer Success With Customer Onboarding
Relationships are hard – and relationships with customers are even harder. There’s just too much competition in the market, and customer demands are constantly growing. So how do…
Customer Education
The Blueprint to Build and Scale a High-Impact Customer Education Program
The SaaS industry is accelerating rapidly, especially after the pandemic. At the same time, it needs to keep up with the intense competition and growing customer demands. The…
Customer Education
8 Tips to Build a Customer Education Program for Improved Retention
Building a customer education program to reduce churn and improve customer retention is a simple yet powerful strategy any business can use. While this strategy is widely used…
Customer Education
Customer Training: 12 Important KPIs You Need To Measure Success
All companies, big or small, need to set business goals and develop a strategy for reaching them. They also need to have a system in place for evaluating…