Customer Education
How to Build Your Customer Education Strategy
The importance of customer education for a business cannot be overstated. As products and services become more complex, customers need support and guidance to explore their full capabilities…
Customer Education
11 Benefits of Customer Training That Drive Business Growth
A recent Salesforce report reveals that “80% of customers say the experience a company provides is as important as its products and services.” Consistency, efficiency, and a human…
Membership & Community Building
10 Ways to Build a Community: A Complete Guide for Course Creators
The success of an online course isn't just about the content—it's about the connections. Community building has become an essential part of the digital education landscape, and for…
L&D Strategies
How to Write a Lesson Plan: A Comprehensive Guide
A well-crafted lesson plan is the backbone of effective teaching. It's not just a list of activities but a roadmap guiding you through a learning journey. It is…
Customer Education
How Can You Improve Customer Education? 5 Common Mistakes & How to Avoid Them
Implementing a customer education program is challenging. And as we’ll discuss, these challenges might appear before the implementation phase. Or, despite your best efforts, things might not go…
Membership & Community Building
What is a Community App? Key Features, Benefits, Trends & More
Have you ever felt the need to connect with like-minded individuals who share your passions, goals, or challenges? Community apps have emerged as powerful tools to bring people…
Course Selling & Marketing
How to Promote Online Courses on Social Media [12 strategies]
With a global growth rate of 900%, online learning is the fastest-growing market in the education industry. 98% of American universities and 77% of US companies offer online…
Customer Education
6 Successful Customer Training Examples That Will Inspire You
The effort to meet customer needs never stops. A positive customer experience spans from the moment a customer first hears about your brand to the end of the…
L&D Strategies
What is DEI Training: Benefits, Types, and Examples
75% of companies don't have DEI training in their leadership development programs, according to The Real Story of Diversity and Inclusion report. But if you're reading this, you're…
Customer Education
10 Warning Signs You Need a Customer Education Program ASAP
Most businesses offer some level of employee training, whether it’s formal and well-structured or on-the-job training that happens spontaneously. But did you know that, in many cases, you…
Business Growth
The Best White-Label Online Course Platform for Elearning Businesses
Did you know that consistent brand presentation can actually increase revenue by up to 20%? Statistics don’t lie. In today’s fast-paced, ultra-challenging business landscape, you need to do…