Customer Education
Why leadership objects to customer education (and how to change their minds)
7 min
AI
AI in learning and development: 4 practical use cases to enhance learning
You are here because you want to power up your learning programs—and generative Artificial Intelligence (AI) is the tool to make it happen. In the 2024 L&D Global…
Customer Education
How to identify customer education needs across teams and customers
A well-crafted customer education program can drive product adoption, reduce churn, and improve overall satisfaction. Its success, however, largely depends on your ability to identify and address key…
eLearning Strategies
The benefits of blended learning for customer education
After years of focusing on marketing efforts that were meant to bring new leads, companies finally realized there was more value to retention. That’s how customer education became…
eLearning Strategies
How to develop an online blended learning strategy for customer education
Haven’t you always dreamed of offering customers a smooth onboarding, stellar product adoption, and memorable customer satisfaction? For years I tried to do this the classic way: Taking…
Business Growth
Top 5 blended learning software in 2025
Blended learning is just like working on nailing the perfect recipe: You’re putting together the best possible ingredients, only this time it’s traditional face-to-face instruction and proper tooling.…
Customer Education
How to create a business budget to support customer education
In industries like SaaS and tech, customer education is more than a nice-to-have—it’s a strategic necessity. Well-educated customers are more likely to adopt your product, stay loyal to…
Course Creation & Design
Use an elearning website builder for your elearning site: Templates and examples
Are you an educator or a business owner who wants to build an elearning website? If so, you have come to the right place to learn more about…
AI
9 top AI coaching platforms to choose for your business
Coaching can sometimes feel like steering a ship through a busy harbor. Between navigating the coaching process, creating personalized strategies for your clients, and keeping an eye on…
eLearning Strategies
What is blended learning: Why it matters and how to apply it
Blended learning is an educational approach that combines traditional teaching methods (e.g., inside the classroom) with online teaching methods through a series of online educational materials and interactive…
Product Updates
Digital credentials: Integrations with Accredible and Credly
Education today is more than learning—it's about recognition. Learners want proof of their skills that they can share and showcase. That’s why we’re excited to bring a brand-new…
Course Creation & Design
What is SCORM? A Complete Guide on SCORM Files and Packaging
This comprehensive guide will explore everything there is to know about SCORM files and packaging. You'll learn what a SCORM file is, the benefits of creating SCORM content,…